Shipping
Shipping Policy
For Nalgene customers, the sections below set out processing, delivery, and tracking. This page applies specifically to nalgeneb.shop.
Details from Nalgene on tracking and addresses
For purchases made through nalgeneb.shop, Nalgene applies the following guidance on tracking and addresses. Where a carrier provides tracking, shipping confirmation and tracking information will be sent to the contact information supplied at checkout. Customers are responsible for providing a complete and accurate delivery address. Contact us as soon as possible if an address needs correction; changes cannot be guaranteed after fulfillment begins.
Our approach at Nalgene to processing and transit
Nalgene publishes this processing and transit guidance for customers using nalgeneb.shop. We normally prepare orders within 1-2 business days, excluding weekends and U.S. public holidays. After an order has been processed and handed to the carrier, estimated transit time is 4-6 business days. The combined estimated delivery window is therefore normally 5-8 business days, although carrier disruptions, weather, peak periods, address issues, or events outside our reasonable control may cause delays.
Details from Nalgene on delivery area
This delivery area section covers orders and visits through nalgeneb.shop for Nalgene. Orders can be shipped only to addresses within the United States. Standard shipping is free.
returns after delivery at Nalgene
This returns after delivery section covers orders and visits through nalgeneb.shop for Nalgene. Free standard outbound shipping does not reduce the 30-day no-reason return right. For every approved no-reason return or exchange, Nalgene also pays the return shipping cost and provides a prepaid label or equivalent free arrangement.
What Nalgene customers should know about delivery issues
Nalgene publishes this delivery issues guidance for customers using nalgeneb.shop. When carrier tracking indicates a delivery problem, or if an order arrives damaged or incomplete, contact Support@Nalgeneb.shop or 3525149100. We will work with the carrier and provide an appropriate resolution under our Refund Policy.
Merchant Information
Business name: Nalgene
Brand name: Nalgene
Email: Support@Nalgeneb.shop
Phone: 3525149100
Physical address: 97 Fenton Ave, Grand Forks, North Dakota, 58203, United States